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Shipping Policy
- (Total amount below $35USD, USD$12 Registered mail charge needs to be added)
- We ship worldwide, with Singapore Post /HK Post Office For orders over US$35 is a tracking number can be provided
- Upon receiving your payment, item(s) will be shipped within 24 working hours.
- To avoid delay caused by delivery failure, please make sure your detailed address and full name registered on your PayPal account are both correct.
- If you want the item to be shipped to an address different from your PayPal account, please inform us by emai before payment.
- Since items cannot be delivered to a PO BOX, if your confirmed Paypal address is a PO BOX, please email us the delivery address before payment.
- Tracking number will be sent to your email after dispatching.
We ship by Hongkong Post Airmail or SpeedPost or DHL ..
* DHL / EMS for extra money .
Checking mail tracking number ,please click below
- Delivery time is approx. 12 - 20 business days to most US/UK/AU destinations.
Country |
Approx. Delivery time |
United States / United Kingdom / Australia |
14-20 working days |
Canada |
14-21 working days |
Brazil / South America |
may take up to 6-8 weeks due to strict Custom Inspection |
Italy / France / Spain / Germany/ Eastern Europe |
may take up to 6-8 weeks due to strict Custom Inspection |
- This information is provided by the carrier and excludes weekends and bank holidays. Note that delivery times may vary, particularly during peak periods.
Region |
Estimated time of delivery (working days)
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U.S.A.
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5-8 days
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Others
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7-14 days
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Shipping cost is included in the item price, and are the same worldwide.We ship worldwide, with Hongkong Post
For orders over 16 US$ a tracking number can be provided.
Please be aware that we ship items to your PayPal address.
If you want another shipping address or have a special request, please write it in the PayPal payment note.
If you want courier/express shipping with EMS or DHL, please contact us for a price.
* Import taxes may be charged by some countries' Customs, such as import
duty, value added tax, customs clearance fees etc. We have no control
over what the tax authorities would charge and the buyers are
responsible for paying the taxes. If you have any questions about
import tax, please contact the tax authorities for more detail before
bidding.
Exchange, Refund and Return Guidelines
- We offer a 7-day exchange and refund policy for defective items and unsatisfactory purchase.
- Replacement item(s) or reimbursement(s) will be settled within 7 days from the day the customers received the original item(s).
- For refund cases, 10% of the purchase price will be deducted in the reimbursement as our administration charges.
- Return shipping costs are refundable only for successful exchange cases, i.e. for refund or non-valid exchange cases, customers should be responsible for the return shipping costs.
The return guidelines are as follows:-
- The item(s) must be returned in new condition and with all original manufacturer's packaging, including cartons, boxes, instruction manuals, blank warranty cards.
- All return item(s) must be boxed and packed securely for shipping. We are not responsible and do not accept any damages during the return delivery.
Tax Policy
- Customers are not responsible for any export duties.
- Unless special request is made, we mark all items as GIFT(S) with Low price value on the customs papers. In this case, neither invoice nor receipt will be included in the package.
- We always do our best to avoid delays during clearance and legally minimize or eliminate your import duties and taxes expenses.
- In any cases, we will not be responsible for any import duties and taxes (e.g. GST, V.A.T.).
E-mail : radioshop888@yahoo.com.hk
FAX : 852 28828746 TEL: 852 28828740
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